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About Us

About Us

History

Vocal Telecom founded by veterans of leading ITSPs based on the principal of teamwork and extreme enthusiasm to servicing leading wholesale voice carriers worldwide and retail voice services to end customers. We have more than 200 interconnects with Tier-1, Tier-2 and well reputed international Telco. Our team comprised of second and third generation retail and wholesale voice players who have extensive experience building, managing, and marketing in emerging markets of five continents. Vocal Telecom is constantly upgrading its Technology so that our valuable customers can be assured they are receiving the highest quality service along with the latest technologies available in the industry. Vocal Telecom has an excellent business track record and is recognized for its reliability, integrity and honesty in the global market.

Mission

Our mission is to grow through superior services, innovation, quality and commitment.

Why Vocal Telecom

Because we view our partners’ success as critical to our own success, we provide comprehensive services through a unique, team-oriented approach. For our clients, we enable them to terminate their voice traffic in a transparent and cost-effective way with superior quality. This allows them to execute their roadmap in the most optimal way assuring them the best competitive advantage.

For our vendors, we share ideas, contacts, and resources – whatever is needed to get the job done and help them to succeed. Whether it is to secure consistent traffic streams or design and implement an in-country IP termination operation, our partners have access to the combined resources of our entire organization.

Our emphasis on teamwork and providing quality solutions are our big tools that incline leading global operators and retail resellers to Vocal Telecom.

Our Values

As a dynamic and globally expanding team, we will not compromise on the core values that define us and shape what we do.

Customer Service

We place our customers at the heart of everything we do, with a clear focus on building long-term relationships through trust and loyalty. We value communications and serve our customers by being attentive to their needs, and treating their business aspirations as our own.

Quality and Innovation

We strive to exceed expectations in all that we do, through sharing the same commitment to excellence and working together as a team to realize our objectives. We pride ourselves on having achieved a number of ‘firsts’ in the industry. Thriving on creativity and ingenuity, we will continue to foster innovation as the driving force for our corporate spirit and create ideas and solutions that differentiate us from the rest.

Passion

We bring passion to the work we do. Wherever they are around the world, our employees treat Vocal Telecom as their own, and work towards offering world-class solutions to achieve high levels of success and customer satisfaction. We inspire our people to be ambitious in their contributions, supporting and trusting them to make the right decisions to achieve their goals.

Commitment

To succeed in a competitive market environment, we are focused on working towards our end goals in the most efficient manner. Our people are committed and accountable to a common vision and set of values. And it is their knowledge, dedication, and belief in Vocal Telecom that are the cornerstones of our success.

Social Contribution

Our industry places us in a unique position to contribute to the welfare of mankind, to the benefit of societies, and to saving lives. We cherish this responsibility and endeavor to give our best and to serve humanity.

Our Team

We are managed by a team of highly qualified executives experienced in processing payments, networking, information services, wholesale & retail marketing, telecommunications as well as switch facilities. When combined, this wide range of talents form the basis of a solid professional background of the telecom industry; you can rely on for all your telecommunication needs.
Our team functions in a dynamic environment to execute the vision of nurturing a company which ranks high amongst top-notch global wholesale and retail customers. The team anchors the organization convincingly to its goal of providing a high-class ITS platform to our clients.

Our Network

Consistent, high quality calls completion to key worldwide destinations at competitive prices – that is what we deliver. Our state-of-art global ITS network has extensive reach into a broad range of emerging markets across the globe. We deliver cost-effective wholesale voice transit with retail-grade quality, consistently and reliably. We have a portfolio of termination partners that allows voice traffic to reach virtually across the globe.
Our wholesale and Retail voice network offers you scalability in terms of capacity and destinations. Wholesale services offered by Vocal Telecom equally suits carriers seeking multiple DS3 capacity as well as smaller carriers seeking a reliable A – Z wholesale routing partner. We encourage smaller voice players to partner with us to meet all of their wholesale voice traffic needs.

Our Support

Our Billing & Technical support is available round the clock to serve our valued customers.

Telecom Equipment

  • SIP Gateway
  • IP Gateway
  • GSM Gateway
  • TDM Gateway
  • IP Telephone Phones
  • ATA
  • IP PBX etc.
View Details

Telecom Services

  • Wholesale Voice Services
  • Enterprise Voice Services
  • Retail Voice Services
  • SMS Terminate Services
View Details

Telecom Solutions

  • Hosted Switching Solutions
  • Carrier Class Billing Solutions
  • Rates Mamagment Systems
  • QoS Monitring System
  • Telecom Mgmt.Systems
View Details
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